Who Are We?

Snappy Labs is an AI-Conversational Commerce Platform that automates your customer service, using AI assistants specially trained for e-Commerce that are 100% personalised and easy to implement.

Snappy allows brands to have personal conversations and scale through messaging apps like WhatsApp, thanks to a powerful NLP-Assistant. With Snappy Labs, online stores can reduce customer service costs by up to 80%, automatically convert visitors into sales opportunities and offer their customers a new way to discover their products through their preferred channel, chat.

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Why do ITQ work with Snappy Labs?

Snappy Labs uses smart speedy technology to offer your customers an individual customised experience, and here at ITQ we believe this is the best automated customer support tool out there. Snappy Labs is currently utilised by major international brands such as Samsung, Levis & Vans, demonstrating its capability and reach.